Our Cloud Telephony Solutions

The cloud communication solutions from Technopole ensure a stable and efficient
communication between your customers and your business.

Toll Free Number

Gain brand reputation & more calls that are free for customers to reach.

Virtual Number

Affordable mobile numbers for business, designed to simplify campaign tracking.

IVR

Interactive Voice Response to handle calls with reduced human dependency.

Missed Call Service

Run multiple missed call campaigns and get connected with customers at no cost.

Voice Broadcasting

Convey voice messages to a huge audience – effectively & effortlessly.

Technopole is a cloud based IVR system which routes all the customer calls to the right department. It stays available to your customers 24*7 and hence manage all your business calls round the clock. Track and record these calls to maintain a superior customer experience and service. Connect with callers anytime and every time they make a call. Never miss a business call.

Empowering Businesses With Power-Packed Features

IVR

Our Interactive Voice Response (IVR) improves customer engagement while taking off the human load.

Agent Scheduling

Schedule the call routing over IVR to agents based on their roster availability for days and shift timings.

Call Recording

Record the customer conversations for quality control, live monitoring, and performance review.

Call Forwarding

Forward every business call to connect with the available destination to make use of every opportunity.

Number Choices

Pick the number of your choice from the large pool of virtual numbers offered by Technopole.

Call Routing

Call routing feature lets the caller reach the right department – quickly & easily.

Live Call Transfer

Stay updated with every ongoing call between customer and agent using our remote admin portal.

SMS Alert

Remain on top of the situation by receiving SMS alerts for all missed and received calls.

A User-Friendly Dashboard That Has Diverse Smart Features For Intelligent Monitoring

A dashboard should be wise and that’s what you get with Technopole. You can easily monitor live agents and check the campaign status and ongoing activities across various departments. Our dashboard features an easy and intuitive menu, so you don’t need any training. Once installed, you are immediately good to go.

Karma Kalpa

“I have always had positive experience working with Technopole! Technopole has always provided positive recommendations and the best price for the services. I’m especially impressed with the support provided after sales. I would highly recommend Technopole as your cloud telephony service.”

Sandip Dey

Director

Healthy Aging India

Sanjay

Project Manager

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