Live Chat & Email Support Services | Technopole Solutions

Chat & Email Support Services

We offer Email support services for technical as well as non-technical products and services.

How does our Email support work

Knowledge base of frequently asked questions and answers will be created in collaboration with our customer’s needs and requirements.

The knowledge base is continually updated and improved, based on our agents’ interactions with customers.

Once received, an email is scanned and routed to one of our well-trained, agents, who will provide clear, consistent & complete answers to increase customer satisfaction.

The online knowledge base can also be used to provide immediate, personalized responses to customer queries.

How can offshore business email support services help me?

Having your customer’s email queries answered promptly, efficiently and accurately is bound to increase customer satisfaction..

Offshoring business email support services enables you to balance load between peak and off-peak periods.As a result, it makes sense to outsource web-based support systems so that you can maximize focus on core competencies. This in turn enables efficient time utilization.Having a professional offshore email based support system ensures lower call volumes and substantially reduces costs for voice support.

Business Consulting. Operator, Employee Of Round-the-clock Online Technical Support.

Outsource Live Chat Support Services

Technopole, a leading outsourcing company in India, offers cost-effective online chat support services to customers around the globe. Our comprehensive live chat support provides personalized customer service for various technical as well as non-technical products and services.

More Information please contact us +91 9311-964-199

Live Chat Support

Our live chat support team has the same knowledge as our email or phone team. Benefits you get from Outsourcing your Live Chat Support process:

✅ Immediate Customer Support
✅ Convert Website visitors into prospects and increase sales.
✅ Collect real-time data about your
✅ website view and working
✅ Cost-Effective
✅ Customized Support
✅ Secure and Reliable
✅ Save on phone bills by deflecting toll-free calls to chat support

Industries those can get benefits from Chat support:

✅ IT – Software
✅ Retails
✅ Online Printing and Publishing
✅ Healthcare
✅ Real-estate
✅ Insurance
✅ Education
✅ Telecom-Commerce
✅ Web Designing and Development